But six years later, I remembered without re-reading two key ideas. The first was his bull's eye method of listening. He would meet with a client and create a bull's eye (3 concentric circles) and listen visually to hear repeated words, excited words, bon mots -- anything that would give him a key to solving the client's problem or wish. He called it the emotional epicenter.
Here's a sample.

The second was that "creativity feeds or restraints." The handcuffs of a small budget and even smaller schedule is a beast, but one you have to tame. It often leads to amazing simplicity and focus. Thanks Hillman. Click here to see his latest short film "Bridge." http://www.hillmancurtis.com/index.php?/film/watch/bridge/
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